Our Refund Policy.

AuraTransit provides software for managing school transportation. Subscriptions to AuraTransit are governed by the billing terms set out in the order form signed by the subscribing school or district.

Fees for the AuraTransit service are billed in advance for the applicable subscription period unless otherwise agreed in writing. These subscription fees are non-refundable. When you purchase or renew a subscription, you are committing to the entire subscription period specified in your order form.

We may suspend access for accounts with significantly overdue payment, after providing reasonable notice.

Refunds will only be provided in the following limited circumstances:

• If a refund is strictly required by applicable law.
• If a refund is expressly stated in your signed order form or separate written agreement.

If you believe you are entitled to a refund under one of these conditions, please contact our support team to initiate a review.